FREQUENTLY ASKED QUESTIONS
How can I place an order?
We have a few different ways to order. You can submit a quote, design your own & order online, or browse our catalogue and submit a quote that way. All of these methods are handled via email, which is our preferred method of contact. (Please see our "order info" page for more details.)
What is your minimum/maximum order?
Minimum in most cases, just 1 piece. We're equipped with automatic and manual screen printing presses as well as state of the art Direct To Garment machines. So we're sure to find a solution.
What information do you need for a quote/order?
In order to quote a job accurately and place it in our system we need the following:
What is your turnaround time?
Our standard turnaround time is 7-10 days. But we're always willing to work with you to get you what you need in a tight time frame. If we can make it happen, we will.
Do you offer contract printing?
Based on volume yes. We do not offer contract pricing to everyone. If you need a reliable vendor to handle your contract printing, please email us.
Do I get to see what they look like before I order?
Absolutely! Infact we don't put your job into production until the mockup / artwork is approved. Keep in mind that your mockup is a visual representation of your finished product. Colors may differ slightly once printed to the shirt, unless you specify exact pantone colors. But all the print size/placement info will be intact.
What if I need to ruturn an order?
Since this is a custom screen printed order, we don't accept returns or refunds. However, if there is an issue, let us know and we'll do our best to get you taken care of.
Our quote system will automatically send you a payment link once your quote is approved that you can pay using a Credit Card.
Artwork should be submitted in high resolution (300 DPI) in either of the following formats:
Can you make me shirts today?
Depends on how busy we are. If you need shirts today (or tomorrow for that matter) please have your order together before calling or coming in. In most cases, if we can get it done, the shirt colors available will be limited to Black, White, or Sport Grey.